Running any kind of business is
challenging and customers resort to service providers, with whom they have a
good rapport and trust. Lawn and power equipment companies, normally take
shelter of traditional advertising options like outdoor hoardings, banners and
boards. However, to successfully win customers lawn and power equipment
companies also need to penetrate into the online space and use online
promotional tools and techniques.
Companies like Metrowest Lawn and
Power Equipment goes a step beyond tradition and also provides users a Facebook
page to interact. Not many companies get social in this space and such an
effort makes one easily stand out. Listing business in local directories or yellow
pages might not suffice as the consumers have changed with the times and they
prefer going to Google for searching a lawn mower
repair in Hopkinton or small engine repair in Hopkinton.
To start with, adapt to Search
Engine Optimization. Make your website robust and create a responsive site that
renders well on smart phones as well, given the growth of smart phone users in
the recent past. A good site with content that regularly gets updated increases
your chances of coming into Google’s top 10 results. Needless to say, this
boosts the conversion rate. Hire an agency or an internal staff capable of
improving your website results over search engines using white hat SEO
techniques.
Social media engagement is
increasing every new day and using these social channels exhaustively, will
make all the difference you ever desired. Grow your online presence on social
sites like Facebook, Twitter, Linkedin and visual sites like Pinterest. Captivate
the audience providing them with informative content. Have a section for blogs
on your site, and talk about equipment best practices, tips to maintain them
effectively etc.
Companies can also use social
proof on their websites, showcasing customer testimonials, reviews and ratings.
A lot of brands also use social sites to share their workplace stories,
showcase their product manufacturing process, share video testimonials and at
times attract customers through contests. Social media is cost effective and
has a great capacity to increase the word of mouth advertising. More social the
brand, better the top of the mind recall it can create in the mind of
consumers. Better the recall, better the sales.
Companies have gone an extra mile,
providing customer service online. Moving away from old school traditional
customer service phone numbers and contact forms, companies incorporate live
chat and online after sales support on social pages and sites like Twitter.
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